Our philosophy is that robust two-way communications provide the primary mechanism for solving problems and building resilience to social, economic and political shocks.   Animating civil society, or the public space between the state, market, community and family, has become central to our method of work. We call it comprehensive communications.

This purpose is underpinned by our values of Transparency, Integrity, Empathy, Innovation, Excellence and Resilience. These values are operationalised by our policies, procedures and clear roles and responsibilities for our people, and serve to show that Albany will always aim to put obligations of public interest above personal and business interests.