In 2005 Albany were asked by the Offices of the Prime Minister and President of Kosovo to assist the respective offices in their efforts to encourage the international community to be favourably disposed to status discussions regarding Kosovo.
Albany's mandate was to communicate to target audiences - which included the international public generally; international institutions such as the United Nations, the European Union and NATO; individual key governments such as the United States and the United Kingdom; and the public, government and institutions in the Balkans - about Kosovo's efforts towards improvement, including its efforts to address organised crime and institute a rule of law, advance minority rights, and establish an effective government.
After a major research project, Albany assisted the offices of the Prime Minister and President in strategic communication development, planning and management; engagement of the press and media; strategic positioning of Kosovo and its efforts regarding status discussions; and building of capacity for government communications. Albany provided high-level mentoring of the key leaders and performed research to measure the effectiveness of efforts made and to identify key issues, and determine where the international and national advocacy efforts effort should be focussed.
On a practical level Albany assisted with speeches, press releases, reports, briefings and international visits where requested by both offices and moreover assisted in obtaining financial aid for the Provisional Institutions of Self Government from international donors.
Kosovo's declaration of independence from Serbia was enacted on Sunday, 17 February 2008 by the Assembly of Kosovo with a unanimous quorum. International reaction was mixed, and the world community continues to be divided on the issue of the international recognition of Kosovo.
As of 8 June 2011, the Republic of Kosovo has received 77 formal diplomatic recognitions as an independent state. 76 out of 192 (40%) United Nations member states, 22 out of 27 (81%) European Union member states, and 24 out of 28 (86%) NATO member states have recognised Kosovo.