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Sir Kieran Prendergast Joins Advisory Board

Albany are delighted to announce that Sir Kieran Prendergast KCVO CMG has joined the Albany Associates Advisory Board.

Albany Managing Director Dieter Loraine said: “We are very pleased to welcome Sir Kieran on board as Albany moves forward into an exciting period of growth. We feel that his long career both as distinguished British diplomat and former Under-Secretary-General for Political Affairs at the United Nations will greatly benefit the company as we grow and continue to work with our client list that includes governments and the UN.”

After stints in Cyprus, The Hague, Israel, Zimbabwe and Kenya, Sir Kieran was appointed HMG Ambassador to Turkey, and then proceeded in 1997 to serve as UN Under-Secretary General for Political Affairs until 2005. He is also Senior Advisor to the Centre for Humanitarian Dialogue in Geneva, and Chairman of the Anglo-Turkish Society.

“We look forward to reaping the benefits of his vast experience at the highest diplomatic levels, skills which we see as important to our development, and which complement a comprehensive range of expertise on our Advisory Board”, Loraine added.

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Thinking about Information and Democracy

I recently had the privilege of attending the 2012 Milton Wolf Seminar in Vienna as an emerging scholar in the field of information and democracy, to which Albany has sent delegates in the past.  During lunch on the first day a group of us students started discussing soft power and its place in international relations theory.  One of the other scholars was trying to clarify whether soft power requires a source of hard power (i.e. military and economic strength that can be used with force) behind it in order to have weight and thus to be considered power at all.  We concluded that yes, it seems safe to say that Joseph Nye’s theory assumes that any state or actor wielding soft power most likely also has the ability to use hard power.  I suppose one could argue there is a difference in whether that hard power is military strength or money.

Facebook, for example, originated in the U.S. but serves a global audience and has widespread cultural influence. Facebook doesn’t arm itself with tanks and bombs, but it does have lots of money, allowing it to extend its network and brand globally.  As Facebook gains more users and makes itself attractive to people around the world, one could argue that Facebook—and other transnational corporations for that matter—uses soft power for its own economic benefit.  Facebook also potentially represents U.S. interests abroad through this networked version of soft power. An interesting 2009 CFR interview with Elliot Schrage, VP of Global Communications, Marketing, and Public Policy, Facebook, discusses the strengths and weaknesses of governmental use of social media, though he claims there is not yet an online equivalent to Voice of America.

In that first panel, entitled “From Soft Power to Soft War:  Information Rights and National Sovereignty,” the panelists discussed information flows and the boundaries and norms of freedom of expression.  They looked at Iran as a case study for soft war, and explained the difference between soft war and soft power; soft war is psychological warfare that may result in regime change without the use of military force (think the 2011 Arab spring) while soft power leads to political change but not regime change.

So have Facebook and other social media assisted this shift from soft power to soft war?  In the end, who benefits from such a shift?  Is it the people on the ground in the countries where the change takes place, or is it the international actors—often originating in the West—that are credited for much of the change?  At the top of the hype cycle about Facebook and Twitter’s role in the Arab Spring, pundits across the political spectrum—even academic scholars—went so far as to say the revolutions happened because of these tools.  I couldn’t help but wonder if Mark Zuckerberg felt like a god, simply because everyone was acting like his invention changed the world.  Don’t forget the viral “Thank You Facebook,” photo.  However, with Internet penetration only 15% in Libya, how democratic were these “revolutions”?

Cairo, 2011. Photo by Richard Engel, NBC.

In Nye’s theory, soft power has perpetuated the power balance of west over east, with information flows traditionally going from west to east.  Seminar discussions suggest a shift from soft power to soft war , citing circumnavigation tools in Iran to defy government censorship of the online public sphere as one potentially regime-changing example.  But does this also change the global flow of power?  One of my favorite quotes from the seminar came in a later panel:  After extensive media coverage of the 2011 uprisings and western consumption of such coverage, is “orientalism changing in Ohio?”  (No offense, Ohio, but it makes for great alliteration.)

Terms like mediation and social media are elusive and difficult to define; this brings us once again to the question:  what are the international norms?  As many people asked throughout the seminar in Vienna, who has the right to set those standards?  I’m personally interested in the question of who sets standards about information flows because of the people these standards commonly exclude, called the subaltern in post-colonialist academic circles (see Spivak 1988).  Can we assume that if people are not connected— if they don’t have Internet or news access—they don’t have a say?  Will they always be receivers and never senders?  How would the subalterns themselves respond to this question?

Wait… I thought we were supposed to emerge from two days at the Diplomatic Academy with the answers, not more questions!  Simply put, the answers probably don’t exist yet.  As mentioned at the Seminar, these changes – and their effects – are more likely generational than immediate.  Also, let’s hope we are open enough to allow ourselves to accept changing narratives, even the ones we construct as scholars.  How can we expect governments and political systems to change if we ourselves are not willing to when necessary?

Marissa Moran, Albany Associates

Exerpt from original post at Center for Global Communication Studies, at the Annenberg School, University of Pennsylvania.

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Lord Black Joins Albany Associates’ Advisory Board

Lord Guy BlackAlbany is delighted to announce that Lord (Guy) Black of Brentwood joined the Advisory Board of Albany Associates in April 2012.

Albany’s Advisory Board works with the company’s Board of Directors to support all aspects of Albany’s strategic direction and development, and to challenge and encourage the Albany team in delivering the best possible work for its clients.

Albany Managing Director Dieter Loraine said: “We are delighted to welcome Lord Black on board. As a communications and media development company, we feel his unique combination of experiences in the field of media will be particularly invaluable as Albany moves forward into an exciting period of growth.”

Lord Black, who sits in the House of Lords as a Conservative Peer, is Executive Director of the Telegraph Media Group. Past positions have included Director of Communications for the Conservative Party, and Director of the Press Complaints Commission. Lord Black is currently chairman of the Press Standards Board of Finance and of the Commonwealth Press Union Media Trust, positions which underline his clear interest in press and media freedom, both at home and abroad.

Loraine added: “At Albany, we are proud to support and work towards developing freedom of the press in many or the world’s most challenging environments. We are certain that Lord Black’s energy and insights into this area can only improve the quality and impact of the work we undertake.”

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SCMC12

Congratulations to all the delegates on SCMC12.  A truly international course, with delegates from Kenya, Germany, Nigeria, Israel, Estonia, Canada and the Netherlands as well as the odd Brit, SCMC12 was held over three days at Madingley Hall in Cambridge.  As promised, the Masterclass was indeed intensive, immersive and collaborative, covering a wide range of subject areas from social media through to grassroots communications.  The scenario exercise, underpinning the entire course, was fast paced and all syndicates dealt with its challenges well, devising comprehensive solutions and solid, workable strategies.  Watch out for SCMC13 coming next year.

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Following the DRC’s Electoral and Media Progress

The presidential and national legislative elections on November 28th in the Democratic Republic of Congo came to an end in April. Joseph Kabila’s victory has been recognised by most of foreign countries despite serious doubts on the fairness of the elections. Etienne Tshishekedi still denies Kabila’s victory but he seems isolated. The opposition seems to have decided to struggle for more democracy and improvement in the conduct of the next electoral cycle. Local elections have been postponed and no one is able to predict if or when they could be organised.

Radio TV Tanya, Goma, North Kivu. Photo: Karim Benard-Dende

During the electoral campaign, the national broadcaster, Radio Television Nationale Congolaise (RNTC), showed that it was far from being an independent public sector media. An ordinance published by the Ministry of Communication in August 2011 questioned the independence of the RNTC. Media monitoring observations, included in the EU electoral observation mission final report, published on March 29th 2012, state that the per cent of content related to the candidate Kabila in news, debates and political programmes in RNTC schedule was more than 80%. This is an element that seriously affected the Conseil Superieur de l’Audiovisuel et de la Communication (CSAC) credibility as an independent media regulator. Other elements are the lack of capacities (staff and CSAC Council), the lack of transparency in the management of the institution, problems in the work organisation and an inflation in the publication of regulatory texts.

Albany Associates supports the capacity building process of CSAC technical staff

Radio TV Tanya

(judiciary department and media monitoring centre).  The first workshop organised in November 2011 aimed at the reinforcement of the technical staff for a better regulation of the electoral campaign and to enhance the efficiency of the deployment of CSAC experts in the provinces during the campaign. The second workshop organised from the 27th February to the 1st of March 2012 provided an evaluation of CSAC regulation during the 2011 electoral process. CSAC technical completed this evaluation by comparing the Congolese media regulation system during the electoral campaign with the French and US systems.

The political environment during the campaign was not good for promoting a better media regulation in respect to equity of treatment for candidates and pluralism. This political environment and the lack of capacities of its members did not allow the CSAC Council to prove its independence. Albany’s strategy is to reinforce capacities of CSAC technical staff to enable them to lead change by influencing the CSAC Council and enable the media regulator to take the place defined by the law in the media regulation framework.

Karim Bénard-Dendé, Albany Associates

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Go and help the Muslims – and get a bit of sun, too

Security at Mogadishu International Airport

Strange things happen in Mogadishu airport. Day 1 and a British national suspected of al-Qaeda ties is detained. Porn, suspicious substances and traditional Arab dress in his luggage. I hotfoot it down to the police station to discover a black man in white Lonsdale vest and blue tracksuit trousers. Only a British Islamist would dress so badly. He says his legal and human rights have been so badly abused in the UK that he has come to Mogadishu to look for a decent lawyer.Then he trots out a story about making his way down the East African coast,starting somewhere “peaceful and sunny”. In fact, he was haplessly trying to get to the port of Kismayo, headquarters of al-Shebab, the local insurgentsallied with al-Qaeda, “to help the Muslims”, as he later tells the cameras.

He appears not to have done his homework. First, 99 per cent of Somalis don’t like al-Shebab. In its latest report on Somalia, Human Rights Watch notes the group’s fondness for “floggings, summary executions and public beheadings”. Second, the authorities, who are currently waging war rather successfully against them with the robust support of African Union forces (Amisom), are hardly likely to wave him through to their enemy. He is quickly deported back to the UK — with an enforced stopover at the British Embassy in Nairobi.

Apart from wannabe Islamists, the airport has recently entertained other exotic creatures: the pair of lion cubs that a local smuggler tried to fly out of Somalia, only to be frustrated by an alert sniffer dog.Then there was a British team of hostage negotiators who arrived in two planes carrying $3.6 million cash for a captured Chinese ship. “They like to use a slower propeller plane from Mogadishu so they can drop the money on the deck,” says my local kidnap and ransom expert. Somali immigration arrested the Brits and relieved them of their dollars.

And don’t forget the two daily flights from Kenya bursting with sacks of qat, the mildly hallucinogenic stimulant that Somalis chew by the ton.

Traffic signal

The last time I was here, a year ago, you wouldn’t dream of travelling across town unless you could hitch a ride in an Amisom Casspir armoured personnel carrier. It’s a sign of the times that these days you can hop into a car and hightail it to Villa Somalia, the presidential compound on a bluff overlooking the city, without so much as a second thought, bar the occasional IED. In the absence of al-Shebab, who were ousted last summer, new markets, street cafés and exuberantly decorated shops have sprung up and are doing a brisk trade. There are even traffic jams, a sure sign ofprogress.

On the journey from the new front line, three miles outside the capital, we pass scenes of utter destruction, misery and human squalor — it’s heartbreaking to compare them with 1950s photos of elegant, tree-lined boulevards, graceful fountains and broad-fronted palaces. Peace and an internationally recognised government have come to Mogadishu for the first time in 20 years. Can the politicians now step up to the plate and extend it nationwide?

Captain Mole

Trying to find out, I have an appointment with Abdiweli Mohamed Ali, the Prime Minister. Mild-mannered, bespectacled and barefooted, the gentleman sitting in front of his laptop is more Mole of Wind in the Willows than Mogadishu warlord. A lot is riding on the shoulders of this Somali-American technocrat, economics professor and tax expert, ex-Harvard,Vanderbilt, World Bank and UN, who is steering Somalia through the Scylla and Charybdis of the final four months of transitional government to a new constitution and elections in August.

Parliament will be cut from 550 to 225 MPs, a sensible trimming of one of the world’s more venal assemblies. Every year since 2007, Transparency International has rated Somalia the most corrupt country in the world. Yet as Peter De Clercq, of the UN’s political mission, argues: “It’s more important than ever for the Somali leaders to be seen as credible and transparent.”

The PM sighs. Good governance and the fight against corruption are priorities. “This is a very difficult and thankless job. Sometimes it gets me down. But it’s rewarding. It’s a duty call, our generational responsibility to make Somalia better for our children and great-grandchildren. If I don’t do it, who will?”

This article appeared in the Times on 3 April 2012.

Justin Marozzi, Albany Associates

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New Chairman for Albany Associates

Sir Robert FryAlbany are delighted to announce that Sir Robert Fry KCB, CBE will be taking up the position of Chairman of Albany Associates as of 1 April 2012.

Albany Managing Director Dieter Loraine said: “We are very pleased to welcome Sir Robert on board as Albany moves forward into an exciting period of growth. We feel that his unique skillset and impressive depth of experience in many different arenas will really complement the innovative and dynamic work that Albany is proud to undertake in some of the world’s most challenging environments.”

Also a visiting professor at Reading University and a visiting fellow at Oxford, Sir Robert has enjoyed a varied and distinguished career that has comprised both the military and business worlds. Positions include Commandant General of the Royal Marines and Deputy Commanding General of coalition forces in Iraq, and EMEA Regional Vice President for Defense & Security at Hewlett-Packard, as well as a number of board and advisory roles to companies in the security and banking sectors, in Europe, North America and the Middle East.

“We are certain that this range and combination of military experience and business acumen will entrench Albany’s position on the cutting edge of strategic communications and media development,” Loraine added.

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The Arab Spring and the impact of social media

cc WITNESS.ORG

The whole world watched the events in the Middle East and North Africa a year ago with feelings of inspiration, fascination and awe – awe at the power of digital technology, at our ability almost to be part of it and to watch it in real time thanks to the power of today’s media, and above all awe at the courage and bravery of the individuals who inspired the Arab Spring, powered it, and died in its name.

Those events have sparked an intense debate about the role played by new technology and social media. The author Hisham Matar, whose father was a Libyan political dissident who disappeared in Cairo in 1990, said: “Revolutions are a boring thing. They take years. Social change takes a very long time.”[1]

And I think it is in that context that we need to consider the role of social media and digital technology in particular. Was it the cause? Or was it simply part of a process that had much deeper, human roots?

There are two main views. One is Matar’s, that the role of the internet was “an exaggeration”. His argument is that only the “elite” in North African and the Middle East had access to the internet and knew how to use it effectively: the working classes, he insists, didn’t – but they were the ones that powered the revolution. His conclusion is that it may be fashionable to talk about Facebook and Twitter, but that “other very important elements of human life” played a role, by which he means the courage of individuals.

There is another view, which argues that social media played the key role in shaping debate in the Arab Spring, that a spike in online revolutionary conversations often preceded major events on the ground, and that social media helped to spread democratic ideals across international borders.[2]

Where does the balance lie? I can’t pretend to know the definitive answer, and only the long sweep of history is likely to provide it, but there are a couple of important points I would like to highlight.

First, there is no doubt that social media played a critical role in fanning the flames of revolution once they were lit. Largely beyond the control of Government censorship, these platforms for the first time allowed protestors to plan, organise and execute their protests, to create and sustain a feeling of unity that was vital in maintaining them, and in essence provided a “virtual space” for what was unlawful assembly to the authorities.

Crucially, they ensured that revolutionary power was so diffuse that normal methods of government control could not stop it. And when they tried to, it backfired. When the Egyptian authorities shut off the internet and mobile networks for five days from 28th January 2011, this simply forced yet more protestors out onto the streets where they graduated beyond virtual opposition to become a very real mass body of protestors united in opposition.

And once revolution was underway, social media provided a crucial alternative voice to the state-run media which were turning out ludicrous accounts of contemporary events. This provided a vital source of news and inspiration to protestors within those countries, but also to those watching in the outside world. As Matar put it, “political dictatorships have possession not just of money and belongings but of narrative. The internet has created a new language.” That ability of ordinary people to create and sustain a new narrative is certainly vital.

The second point I would make relates to the outside world. There have, of course, been uprisings in many of the countries that made up the Arab Spring in the past. Protest, civic disturbance, and rebellion are not new. In Libya back in the early 1990s there was an uprising in the Green Mountain region in the east of the country. Almost the same set of things that happened in Libya in the early days of the 2011 revolution happened then. People protested, Gadaffi sent in helicopters and bombed them. But nobody knew about it.

Nobody in the outside world heard about it because there were no reports and above all no images. The instant propagation of visual images through the internet has changed all that – and that is crucial in terms of the pressure the outside world can bring to bear on authoritarian regimes that are in trouble.

In short this is a complex area, where reaching any form of conclusion is not easy. On balance, my own view is that social media was a catalyst that speeded up processes that had long been underway throughout North Africa and the Middle East. It was one element of much more complex and much broader communications networks that fanned the flames of revolution. It helped shaped the environment but at the end of the day it would have been of no use without the courage of individuals who lit the sparks.

Whether it was the bravery of the Tunisian street vendor or those who first took to Tahrir Square and faced the wrath of the Egyptian authorities, it was human courage and human dignity which were the real heroes of the Arab Spring. For without them, what would those connected via social media have been able to write about?

And I finish with this one important point. If social media were so strong, why have they not continued to bring about social change – and particularly improvements in press freedom and freedom of expression – in the months since the protests died down? Progress has been slow, with many headlines disheartening.

Freedom of speech and freedom of the press are vital to the rebuilding of these nations. Major institutional, legal and regulatory restructuring across all these countries is now absolutely vital, alongside deregulation and liberalisation. There are some signs of change but the pace is painfully slow.

The revolutions borne of the courage of individuals, and powered by the new media that is transforming all our lives, have created huge expectations. But this, and many other challenges, remain. And one of the biggest challenges is that it will be much more difficult to harness the power of new media unless there is liberalisation in the traditional media. We must do what we can to help both with practical help on the ground in training of journalists and giving advice. That is a key role for the UK in the years ahead as we seek to build on the remarkable events of the Arab Spring.

Lord Guy Black, Albany Advisory Board



[2]           Project on Information Technology & Political Islam, “Opening Closed Regimes: What was the role of Social Media During the Arab Spring”: http://dl.dropbox.com/u/12947477/publications/2011_Howard-Duffy-Freelon-Hussain-Mari-Mazaid_pITPI.pdf

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OSCE-Albany Broadcast Regulation Master Class

When: 26 March 2012 – 28 March 2012

Where: Istanbul, Turkey

Albany Associates in cooperation with the OSCE Representative on Freedom of the Media will conduct a Masterclass in Broadcast Regulation to be held in Istanbul in March this year. More than 40 high-level representatives of broadcasting regulatory authorities, staff of government ministries associated with broadcasting and broadcast regulatory policy, parliamentarians involved in drafting broadcast regulations and legal experts working in the field from the South Caucasus and Central Asia will attend the training.

This particular Masterclass is designed to assist staff and management of broadcasting and communications regulators and  those involved in broadcasting regulatory policy and regulation to understand and be better equipped to deal with the main policy and regulatory issues that a regulatory authority faces on a day to day basis.

The course will also cover new and emerging regulatory challenges which arise from a period of rapid change in technical regulation, content and competition issues and convergence especially because across the whole word digital switchover and the rapidly pushing the  technological evolution.

In addition there will be practical workshops using real examples and the opportunity to discuss individual cases with the course tutors.

Albany Associates specialises in media and telecommunications regulatory frameworks, media system infrastructures, communication and public diplomacy strategies, public service broadcasting and professional training. Our Masterclasses bring together communication professionals and provide a platform to share experience, discuss practices and network with colleagues from all over the world. Our next event will take place in Cambridge, UK, in May 2012.  For more information and to book online please click here

Anna Staevska, Albany Associates

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After the Storm: Media Regulation in Syria’s Future

Syria was last reviewed by IREX’s Media Sustainability Index in 2009, and scored 0.94 (with scores between 0 and 1 meaning the country is “anti-free press.”[1])  For the past three years Syria’s media has been manipulated and controlled by the Assad regime which has now crossed the line into full-fledged warfare on its citizens.  Change is imminent as international and domestic pressure mount for Assad’s resignation.  If he steps down and the Syrian people have the opportunity to build a new democracy, the media must be one of the first considerations in the transition.

Courtesy Freedom House

In order to ensure a free, fair and democratic election process, media regulation is necessary.   Legal regulatory frameworks will protect and promote freedom of expression and good governance – and curb potential hate speech – as Syria transitions to free print and broadcast media outlets.  After years of censorship, persecution of journalists and state propaganda, Syrian journalists will have the opportunity to reshape their media system to better serve the public interest instead of a corrupt regime.  While Assad has clearly rolled past international human rights laws to maintain power, a strong independent media built into the foundation of a renewed country would hopefully serve as a committed watchdog over government, shining a spotlight on the source of corruption and preventing such atrocities from ever taking hold of Syria again.

When Syria is ready (and we all hope justice prevails soon) Albany proposes holding a conference to consult with transitional leaders and Syrian media outlets about election coverage.  The conference would seek to bring together stakeholders from the industry and post-Assad government in a consultative process to discuss and establish a temporary mechanism for regulation of election coverage by the media.  With a temporary legal framework in place, the conference would set the standard to develop a long-term framework to keep Syria at pace with internationally-accepted best practices and requirements of international law for freedom of expression and media independence.  We emphasise the involvement of all relevant stakeholders – including members of the public – in Syria to ensure that the outcomes are inclusive, comprehensive, and universally understood and agreed upon by all parties.

Marissa Moran, Albany Associates

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